Call for Papers

NOTE: this page refers to a previous edition of BDIM

Call For Papers

7th IFIP/IEEE International Workshop on Business-driven IT Management (BDIM 2012)
Westin Maui Resort, Maui, Hawaii, USA, April 20th, 2012

In conjunction with 13th IEEE/IFIP Network Operations and Management Symposium (NOMS 2012)

Topic Areas

Modelling for BDIM

  • Modelling of IT Management processes
  • Modelling relationships between IT and business operations
  • Modelling approaches for Configuration Management Database (CMDB) or Configuration Management System (CMS)
  • Modelling IT risk and IT-related business risk
  • Modelling the relationship between IT metrics (MTBF, MTTR, Response times, latency etc) and business metrics (KPIs)

Decision support methods and tools for BDIM

  • Business-driven IT optimization and decision-making problems
  • IT actions to enhance/optimize business performance
  • Support tools for business-driven human decision making in IT management

Automation and Integration for BDIM

  • Adaptive/autonomic computing for BDIM
  • SLM and IT service management tools (ITSM suites, CMDB tools etc.)
  • Intra and inter-organizational integration of business applications and IT management tools
  • Enterprise application architecture management for IT service providers

Business objectives and SLM

  • Service Level Management approaches
  • Business-driven asset and configuration management
  • Integrating business continuity and IT continuity management
  • Accounting, billing, charging and linkages to business objectives
  • IT Governance and its impact on operational IT management

BDIM for e-infrastructures

  • IT Service Management and IT governance for e-infrastructures
  • Impact of grid and cloud computing on IT management processes and IT service strategy
  • Integrating IaaS, PaaS and SaaS into service portfolios
  • Relationship management (customer and supplier management) in e-infrastructures
  • Capacity and demand management in grids and clouds


We are seeking submissions for full papers (6-8 pages on 2-column IEEE format) and short papers (2-4 pages on 2-column IEEE format) presenting position statements or interesting results on relevant work. All selected works will be included in the Workshop proceedings as well as in the IEEE Xplore Digital Library.

Submissions are to be uploaded at

Important dates

  • Paper registration due: December 19th, 2011 January 9th, 2012 January 16th, 2012 (Extended!)
  • Paper submission due: December 27th, 2011 January 16th, 2012 (Hard deadline)
  • Notification of acceptance: January 30th, 2012 February 6th, 2012 February 8th, 2012
  • Final camera-ready papers due: February 17th, 2012 (Hard deadline)
  • Workshop date: April 20th, 2012