Program

NOTE: this page refers to a previous edition of BDIM

8:45-9:15 Welcome address
Seven years of BDIM

9:15-10:00 Keynote
Yixin Diao: “Service Analytics that Matter”

10:00-10:30  Paper presentation
A Business-Driven Framework for Evaluating Cloud Computing
Kunwadee Sripanidkulchai (NECTEC)

10:30-11:00  Coffee break

11:00-11:30  Paper presentation
Designing Pilot for Operational Innovation in IT Service Delivery
Genady Grabarnik (St John’s University),
Yefim Haim Michlin (Technion Israel Institute of Technology),
Larisa Shwartz (IBM T.J. Watson Research

11:30-12:30  Paper presentation with in-depth discussion
How to make a global service provider sustainable?
Parijat Dube (IBM T. J. Watson Research Center),
Genady Grabarnik (St John’s University),
Larisa Shwartz (IBM T.J. Watson Research)

12:45-13:45  Lunch Break

13:45-15:00  Short paper session
E-Tourism: Understanding Users’ Intention to Adopt Podcasting in Tourism
Shuchih Ernest Chang (National Chung Hsing University),
Yu-Teng Jang (National Chung Hsing University),
Chu Ken Chiu (National Chung Hsing University)

An approach to consolidate and optimize monitoring solutions
Christian Richter (Leibniz Supercomputing Centre),
Thomas Schaaf (MNM Team)

Implications of Modified Waterfall Model to the Roles of Health IT Professionals
Chunming Gao (Michigan Technological University),
Guy Hembroff (Michigan Technological University)

A Distributed, Multi-Staged, High-Throughput Middleware for Relational Databases
Rafael Herrera (Universidade Estadual de Londrina),
Alan Felinto (Universidade Estadual de Londrina)

Business-Driven Automatic IT Change Management based on Machine Learning
Haochen Li (State Key Laboratory of Networking and Switching Technology,Beijing University of Posts and Telecomm),
Zhiqiang Zhan (State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecom)

15:00-15:30  Paper presentation
Data Mining for Supporting IT Management
Can Bozdogan (Dalhousie University),
Nur Zincir-Heywood (Dalhousie University)

15:30-16:00  Coffee break

16:00-17:00   Paper presentations
Risk Assessment and Optimal Proactive Measure Selection for IT Service Continuity Management
Quan Guo (State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecom),
Zhiqiang Zhan (State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecom)

Potential Benefits and Challenges of Closed-Loop Optimization Processes for IT Support Organizations
Claudio Bartolini (HP Laboratories),
Cesare Stefanelli (University of Ferrara),
Mauro Tortonesi (University of Ferrara)

17:00-17:45  Closing Discussion
Topics of future BDIM research